If You Would Enjoy...

  • Working in an out-of-network clinic without the nonsense that goes along with insurance contracts and reimbursement
  • Spending a full hour one-on-one with each of your patients (and only 7-8 patients per day!)
  • An employer dedicated to your continued learning, professional development, and happiness
  • Drastically reduced paperwork requirements compared to the average in-network PT clinic
  • Having a truly pivotal role in a company that helps active people stay fit, healthy and mobile while avoiding medications, injections and surgery
 
This could be the perfect position for you!

About Us

We are looking to bring on a Rockstar Physical Therapist, but before we dive into roles and tasks, let me give a quick background on the company and why this position is going to be so important...
 
We (my wife and I) started LeBauer Physical Therapy about 7 years ago and have purposely kept it a small family company until now. Actually I started as LeBauer Structural Bodywork in 1999 out in San Francisco. I moved back home to Greensboro, NC in 2005 and re-opened my massage therapy practice here, sharing space with my wife, who is also a massage therapist and yoga instructor. We started in a small 400 square foot, 2 room office.
 
I graduated from Elon University’s Doctor of Physical Therapy program in December 2008 and opened LeBauer Physical Therapy in February 2009 with my wife and business partner, Andra. In 2011 we moved from our cozy location downtown to our current 1500 square foot office in Sunset Hills. In 2014 I started a business, LeBauer Consulting, to help other therapists create independence and freedom in a similar practice model. In late 2015, I decided it was time to grow the physical therapy side of the clinic so we can serve more patients and expand our offerings.
 
We are now at a point where I want to spend less time on administrative duties and treating patients so we can grow our therapy practice, including hiring our 1st employee and rockstar admin assistant, Sarah, bringing on board a new physical therapist and a Massage Therapist and/or Yoga Teacher in the near future, so we can accomodate all our requests for appointment from patients and I can begin to free up more time to grow our business.

Here is a little bit about me, and Andra, my amazing wife and therapist: www.LeBauerPT.com/about
 
There will be more additions to our team over the next few years but I’ll make sure they are all kind, and really nice to work with … I promise!

Growing Our Clinic (Job Description)

I’ve been the only physical therapist for almost 8 years and I’m absolutely buried in patient care and administrative duties that keep me from executing the important marketing and procedural systems the company really needs to grow efficiently. 

We will be strengthening and growing our commitment to make LeBauer Physical Therapy “The Clinic” that gives its patients the best overall experience they’ve ever had with any healthcare office (and I don’t make that statement lightly).
 
At LeBauer Physical Therapy our mission to be the primary provider for people with pain or injuries and to enhance and empower the lives of people we encounter to change and grow.

As the first physical therapist on staff you will have a huge a role in the growth and success of our practice including, helping to hire and train additional staff.
 
Treating patients with my hands has been the primary focus of my career but I never discount the importance of therapeutic or corrective exercise, and all of our patients are taught a home self-treatment program to support what we do in the clinic.
 
On that same topic, we never have patients doing things in the clinic that they could be doing on their own at home … people don’t like to pay much out-of-pocket for that treatment approach.
 
Due to legal limitations from not being a Participating Medicare Provider, we do not treat a great deal of Medicare beneficiaries though we do have a handful of Medicare patients here and there.
 
Patients pay in-full at the time of service and are provided a receipt with the necessary codes/info to send in self-claims to insurance if they so choose.
 
Documentation must be inline with the State Practice Act and be sufficient if legal issues arise, but much of the insurance-based paperwork requirements do not exist in this clinic.
 
Sound exciting so far? If not, no need to read further. If so, let me tell you more about who we're looking for.
 
Clinically, we're looking for a manual therapist. Someone who has "great hands" and likes  use them on their patients. Having training in manual therapy, dry needling, myofascial release, massage therapy, etc beyond what is taught in PT school is advantageous, but definitely not required.
 
A willingness to learn and be mentored is essential
 
Having a natural ability with your hands is a must. I’ve known PTs who have taken significant continuing education in manual therapies but lacked a natural ability with their hands. Some things can be taught and some things unfortunately cannot. I’m looking for that person who has always been told they have “great hands.”
 
So you will bring your own skill set but we'll be teaching you a large number of manual techniques and ways to optimize patient interactions and experiences. I’m a fan of having a big clinical “toolbox” and do not subscribe to any one physical therapy school/methodology as being better than all others. So get ready to learn!
 
But there's something even more important than your manual/PT skills: your personality and interpersonal skills. In my opinion, if you can't "win over" a patient via your conversations and interactions, it almost doesn't matter how good you are with your hands and therex prescription. The right person for this job will learn to assess and skillfully respond to the wide variety of personailty types that visit our clinic, "meeting them where they're at" to build great repoire with every patient.
 
Part of your job responsibilities will include occasional reading clinical-related books/articles as well as business-related content. Especially when we’re training you, you may be recording a lot of that training via video as well as text. Having to take on these responsibilities during training will help to reinforce the knowledge and skills we’re teaching you.
 
So I’m obviously looking for someone who is passionate about learning and wise enough to know there will always be much more to learn … regardless of age or experience. And in our clinic, the learning, training, and practicing will not only be about improving clinical skills but also about improving your ability to create of an incredible experience for every patient (and that experience goes very far beyond just the results you get for them with your PT skills).
 
Some other things to help you decide if this position is a good fit for you:
 
If a primary joy for you in the field of PT involves being able to treat elderly patients, this may not be the best clinic for you since we are limited in which Medicare beneficiaries we can legally accept as patients.
 
This clinic’s population is quite diverse and evenly spread among gender and age up to 64. Plenty of weekend warriors, desk jockeys, high school athletes, and middle-aged highly-driven people trying to stay active and fit. Our patients are amazing! You’re gonna love them.
 
Due to the cash-based business model and the fact that we don’t market to physicians, the clinic doesn’t see a lot of post-op rehab patients (nor is the clinic outfitted for much of that … no large gym space with lots of equipment).  
 
Your schedule will be open to 35 hours per week of patient care, with the aim of averaging 30 or more hours of actual treatment time per week.
 
There will be other regular marketing tasks (blog/video creation, community/athletic events and workshops, etc.) you’ll be responsible for as well, but everything will always be manageable within a 40 hour work week. 
 
This position will be perfect for someone who has great hands-on skills and a compassionate, joyful outlook on life. Someone who is looking for an environment where high quality care and patient experience is truly the top priority (not just part of a mission statement) … where you are not rushing from patient to patient all day and then buried in a never-ending pile of paperwork …  where your employer is not nagging you about the type and number of codes you’re billing … where the harder you work the more money you can make (via profit sharing), but the minimum necessary schedule is quite relaxed compared to the typical outpatient PT position.
 
If all the above has made you excited about this job, here is a detailed "success description" outlining all the details of what being successful in this position will look like ...
 
This is currently a full time position, 40 hours per week, starting with up to 20 hours of treatments per week, with the goal of growing a full caseload of 30-40 patients each week.. 

Here are the primary characteristics a candidate must have for this important role in our company: 
  • A warm and calming demeanor and an affinity towards communicating comfortably with new people and making them feel welcome.
  • Natural empathy and compassion for those in pain
  • Willingness to learn and implement feedback
  • Strong attention to detail
  • Self-Starter
  • Desire to work in an intimate setting, where you only treat 1 patient per hour.
  • Fantastic hands-on & manual skills
  • Graduate of an accredited physical therapy program
 
We are looking for a candidate who is able to adhere to the following core values:
 
People First, Patient Second: See the person as a human being and relate with them on that level, then find out what they need. Connect and Re-Direct. We believe that the person who walks in our door is the 1st priority.
 
Pursue Growth and Learning: We are a company of self-starters who are never satisfied with the status-quo. We are always learning and not afraid to try new things. Personal growth and development using open and honest communication and regular feedback is vital to our success.
 
Keep It Positive: We help patients achieve positive and hopeful outcomes. Pain is normal, our goal is to help our patients understand what it means.
 
Do More with Less: We keep things simple. We are constantly streamlining and automating wherever we can. We strive for essential communication with patients about their body, treatment, and exercises. Less chat, more communication!
 
Over Deliver/ Go Above and Beyond Expectations: Provide an exceptional experience that was never expected.
 
Be Fully Present: Give patients and your work 100% Attention.
 
Model Healthy and Active Lifestyle: “Be the change you wish to see in the world.”  Exercise regularly, get regular treatment; be proactive about your health for your patients, friends & family.
 
Create Community: Patients are part of the LeBauer PT family for life through all ages and stages of life. Employees and staff are also connected and invested in serving the long term goals and mission of our practice. We are a family!
 
Be part of something bigger: Be a Yes and someone who is standing positively for what’s happening in your life and the lives you touch, and for what you want to have happen in your future (and your patients future)—you’re a person who’s up to something bigger, and you can inspire our patients by showing up fully in your life.
 
The successful candidate will work for the owners of the business to ensure that these core values are present in the day to day running of the business – and ultimately, responsible for the successful growth of the business.
 
All hiring at LeBauer Physical Therapy is made with these Core Values firmly in mind and we look forward to discussing them more with you at the interview - when we can also discuss other benefits and incentives of you choosing to join our team.
 
Please re-read the job description and core values again and make sure you deeply believe they describe you. Every characteristic is highly important and written very deliberately.

If they do describe you, we would love to meet you! 
Now, let’s dive into the details of your duties and how you can apply for this position if you feel excited about this opportunity ... 
  
To have Rockstar Status in this position you will:
  • Laugh and make others laugh (or at least make them smile : )
  • Learn and apply specific scripts and techniques for performing free phone consultations and in-person injury screens with prospective patients, so that a maximum possible number of people needing our help decide to do business with us
  • Actively engage and take notes in staff meetings and regular manual therapy trainings. ("Training" will not end after your first few months ... we are ALWAYS training, evolving, and improving)
  • Smile and make patients feel extremely welcome and cared for, even on days you're not feeling very 'smiley'
  • Stay current on research and methodologies that will help you provide superior treatment and patient interactions
  • Actively seek to understand what drives each of your patients ... it's not pain that brought them to the clinic; it's an activity they need, want, or love to do which the pain is keeping them from doing in the way they want
  • Care about your co-workers and take an interest in their lives and happiness
  • Be willing to occasionally work on a Saturday to serve those patients who can't schedule appointments during the weekdays or fit in the weekday spots we have available. (When this occurs, that time would be subtracted from your need to be at the clinic at some other point in the week)
  • Express gratitude to our administrative staff for how much easier and more enjoyable they make our time at the clinic
  • Understand that to reach and help the most people with our hard-earned skills and knowledge, we must "sell" our services. You will get comfortable with the terms "sales" and "selling," and understand that ethical selling is how we benefit the most possible people
  • Adopt a firm belief that we are not just here to help people when they get injured, but that we have the role of primary caregiver for musculoskeletal impairments and that we are our clients' lifelong guides to staying active and healthy
  • Move at least one patient per month into our ongoing wellness and maintenance programs
  • Never take for granted the amazing patient-care atmosphere and daily work setting this job provides compared to the typical outpatient PT clinic
  • Be responsible for maintaining your own personal movement practice and taking care of your body at least 3 days a week. That may include walking, running, yoga, working out in a gym, crossfit, cycling, etc…
  • Attend at least one community/athletic event each month to generate and deepen connections with attendees and referral sources (even if these events take place on the weekend)
  • Compel at least 2 patients per month to leave an online review of their experience at LeBauer Physical Therapy
  • Just being awesome in general and proactively thinking of things that could make a huge difference to the way the business runs and our ability to help people
  • Create 1-2 compelling pieces of content each month (blog, video, report/eBook, etc) that will educate our ideal patients on resolving their limitations and getting back to the active lifestyle they desire on a physical therapy related topic you are passionate about
  • Be flexible in your working hours - In the 21st Century, patients expect to be seen before, during, after work and on weekends. We know that back pain doesn’t go away for our patients after 5pm. Because of that, and to be successful in this role, you will be required to make yourself available from 8am until 8pm Mon-Fri and Saturday mornings from 8am – 2pm. Your contracted hours will be scheduled during these hours (start and end times between these hours are negotiable!)
  • Contribute and attend a minimum of 3 hours per week in clinic Continuing Education and training– including giving a once per month power point presentation to the rest of the team
  • Drive referrals – within 3 months we expect that at least 5 word-of-mouth (WOM) referrals are specifically stating that YOU referred them each month - and within 12 months we expect that at least 5 patients per month are RETURNING because of an interaction with you
  • Patient visit average – the most successful therapists at this practice have an average patient visit of “7”… to be successful in this role we expect that your communication and ability to handle money/co-pay objections will allow you to achieve this target. Training will be provided on this and within 6 months our patient visit average (PVA) will be at 7
  • The mission of LeBauer Physical Therapy is “to be the primary provider for people with pain or injuries and to enhance and empower the lives of people we encounter to change and grow”, and one of the things that we offer our prospective patients to help to do that is a free DISCOVERY visit. Your role will be to facilitate this via  20 minute Discovery visit, occassionaly follow up with patients on the phnoe and helping prospective patients make the best decision for themselves
  • Be responsible for limiting “drop-offs” - Patients who book appointments and then drop off schedule are not good for either parties involved. Because of that, you will be required to be pro-active in making regular re-activation phone calls to the people who have dropped off your schedule
  • P.S. in case you were wondering: This PT clinic is not “in-network” with any insurance/Medicare and does not send bills/claims to insurance companies, so experience with medical billing is not necessary, and you won’t have to spend your time arguing with insurance companies

How To Apply...

Thanks for reading this far! You're already showing some of the characteristics we are looking for so if you’re interested in applying for this position, please send an email to: rockstar4lebauerpt@gmail.com and ...

1) Use the Subject Line: I'm that rockstar physical therapist!

2) Within the email, please write a few sentences about why you feel you are a great fit for this position. I also want you to tell me about the last time you made someone happy.
 
Thank you so much for your interest in this position.

I hope to meet you soon!

~ Aaron